PBT takes your claims seriously, and offers to provide best customer service to our customers.
This Limited Warranty/Adjustment Policy provides for tire replacement under certain specified
conditions. There is no warranty for tires that wear out, fail or become unserviceable because of
neglect or mistreatment. It is essential that you adhere to all standard safety and maintenance
practices and that you carefully read the terms and conditions defined in this Warranty.
Aeolus hereby warrants that every new Aeolus Radial Truck tire is free from defects in workmanship
and material. If a defect in workmanship and materials is found in any Aeolus Radial Truck tire
within the first 2mm or 10% of the original usable tread, whichever comes first, Aeolus will replace
such tire with a comparable new tire. Any costs incurred for mounting and balancing services are
payable by the owner.
If a defect in workmanship and materials is found in any Aeolus Radial Truck tire after the first 2mm
of the original tread, a credit will be given toward the purchase of a comparable new Aeolus tire in
proportion to the original usable tread remaining on the returned tire to the original usable tread of
the new tire. For example, 60% tread depth remained, 60% of the tire price (invoice price) will be
compensated against the purchase of a new tire of the same type. There is no compensation if the
remaining tread depth is below 50%. Applicable taxes on the new tire and costs of mounting and
balancing services will be borne by the owner. Adjustments on out-of-balance or out-of-round tires
are allowed only during the first 2mm or 10% of the original tread.